As an active member of VicScreen’s online community, you’ll be a part of the action with exclusive insight into the people, projects and experiences that make Victoria a global centre for screen.
VicScreen's social channels are a safe space for people to learn and discuss everything across the screen ecosystem.
The following guidelines have been created to establish rules of engagement with our community, to ensure that our social channels are an inclusive and welcoming space for everyone.
Who does this apply to?
The following guidelines apply to all accounts who interact with VicScreen content on a social media platform, including Facebook, LinkedIn, Twitter, Instagram – as well as video sharing platforms including YouTube and TikTok.
Guidelines
Be kind. Treat everyone you interact with kindness and respect. Any profanities, offensive language, personal attacks, harassment, or discriminatory language that is racist, sexist, homophobic or sexually explicit will not be tolerated. Using this language may result in your posts or comments being removed from VicScreen channels, and your user profile being blocked from accessing it.
Be authentic. We encourage you to engage with our community as yourself. Any posts from misleading or suspicious profiles may be deleted, regardless of the topic.
Protect your privacy. Our social channels are public space, do not share any personal information about yourself. This includes your email address, phone number, address or other personal information. If shared, this information will be removed.
Stay relevant. VicScreen content and community spans the screen ecosystem, and we encourage healthy discussions, however, we ask you to keep comments relevant to the original post. Spamming the same message across multiple posts that is unrelated, sharing links to advertisements or spreading misinformation will result in comments being removed.
Respect the law. Posting illegal content or comments that encourage others to break the law will be removed.
Follow social channel rules. As well as adhering to VicScreen’s Online Community Guidelines, you must also observe the policies of the specific channels that you are using – this includes the rules of Facebook, LinkedIn, Twitter, Instagram, YouTube and TikTok.
If these guidelines are not followed by participants, VicScreen may take any action it deems appropriate. This may include warning the offender, deleting comments and/or blocking users.
Social media monitoring
VicScreen’s social media channels are monitored during regular business hours, between 9am - 5pm, Monday to Friday (excluding public holidays). We aim to respond to messages during these business hours as quickly as possible. However, some enquires may take longer to resolve or require a formal response, in these cases you will be directed to the Contact Us page on our website.